The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect: To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you have made an actual purchase from me either through Etsy or directly (as Harper & Faye Jewelers), I retain the following data indefinitely in order to provide the customer service as needed in the future (necessary correspondence, custom orders, repairs, appraisals, etc.):
Telephone number (if provided)
Email (if provided)
I do not store or retain any credit card, bank or financial information as part of my business.
Transfers of Personal Information Outside the EU
I do not utilize third parties for data storage, so no such transfer will occur.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
I do not control information held by Etsy; which they may share with me. If you wish to alter, delete or control such information; please contact Etsy directly for assistance.
How to Contact Me
For purposes of EU data protection law, I, Karen Nottonson, am the data controller of your personal information as it relates to my business. If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, you may mail me at:
Harper & Faye, Inc.
60 Federal Street
Boston, MA 02110
Yes, at my discretion (usually for high-ticket items). Please request layaway through Etsy conversations for details.
Yes, once you have purchased a stone; I will be happy to work with you on a custom designed setting for it.
I make every effort to be sure that photographs are accurate- but two things will affect how the stone looks to you:
First, each monitor and screen displays color differently, so the color on your monitor might not represent the actual color of the stone.
Second, the apparent color of many gemstones varies with the type of light (daylight, incandescent, fluorescent, LED) you are viewing it in; and some types are more flattering than others! View the stone under several light sources to see the full color range.
If you'd like a formal gemological laboratory report, I can obtain one from the G.I.A. (Gemological Institute of America) or A.G.L. (American Gemological Laboratories) on your behalf. We will charge you the actual cost plus shipping, handling and insurance. Please inquire for a price quote and estimated turnaround time; prices vary with the type of report and the size of the stone.
Paraiba tourmaline is colored an intense "Windex" blue from copper content. First discovered in Paraiba, Brazil it was introduced in the late 1980's in Tucson. I was there, and bought all I could afford! The price was considered outrageous, rising above $1000 a carat. The best of these early crystals were large, clean, and colored a deep ultramarine blue through intense green with a "glow". (Heat was used even then to bring out the blue color.) This material became so valuable that people were literally killed for it! In a few years the original mines were worked out, and supply dried up to a trickle. If one of these gems becomes available, it easily commands six figures. (I know where to find them if you want one!)
Larger deposits of copper-bearing tourmaline were discovered later in Nigeria (now worked out) and Mozambique. Those from Mozambique are more plentiful than the Brazilian stone, less included, and less expensive. The color is pretty; but only rarely has the saturation and "glow" that the Brazilian tourmaline has.
So, what am I selling?
A few people kept and didn't cut the more included Brazilian rough. This is being cut now, and there is still not a lot of it. My stones are from this source; they are Brazilian, and they have inclusions- but they will be as beautiful a blue as I can find. I am trying to offer stones that will allow those who aren't millionaires to actually own a true Brazilian Paraiba tourmaline.
Paraiba tourmaline is a hydrothermal mineral: The crystals grew in hot liquid, leaving distinctive birthmarks in the stone: "Trichites" are hair-thin nets of cavities; "growth tubes" are hollow tubes that form along the crystal axis, fractures are splits that occur across the crystal. When the crystal changes direction growth planes are visible. Guest minerals are other minerals contained in the crystal. Many fractures "heal" themselves (partially or fully) as solution crystallize within them.
In most stones available today, these inclusions are small, but numerous. When the stone is cut, they are bisected; leaving tiny holes on the surface.
The cleaner the stone is, the more it will cost, but they all will make great jewelry.
Paraiba tourmaline has with very few exceptions always been routinely heated to improve the blue color (removing purple and gray tones); with the possible exception of highly included material due to the danger of breakage. The heat used is fairly low compared to that used for ruby and sapphire, and can not be detected, even by a gemological lab. Because of this, most labs simply say "Paraiba tourmaline may be routinely heated" to cover all bases. In general if it is that bright neon turquoise color, it can be assumed to be heated.